Launch and manage tours

Launching a tour

Tours won't show until you launch them, regardless of targeting method.

1. Go to your tour in Product tours
2. Click Launch

Auto-launch

When auto-launch is enabled, the tour automatically shows when a user meets all targeting conditions.

If auto-launch is disabled, the tour won't show automatically. This is useful if you want to trigger tours programmatically or from other tours.

Stopping a tour

To stop a running tour, click Stop. The tour stops showing immediately.

Editing live tours

You can edit a running tour. Changes take effect immediately:

• Content changes (text, images, buttons)
• Targeting changes (URL, user filters)
• Appearance changes (colors, positioning)

Duplicating tours

Duplicate any tour to create a copy with the same content, targeting, and settings. The duplicate is created as a draft.

1. Go to your tour in Product tours
2. Click the ... menu and select Duplicate

Archiving tours

Archive a tour when you no longer need it. Archived tours:

• Stop showing to users immediately
• Remain in the archived tab for reference
• Keep their analytics data
• Can be restored if needed

Running tours must be stopped before they can be archived.

Deleting tours

Delete permanently removes a tour and cannot be undone. Stop running tours before deleting them.

Note: Tour interaction events in your data are not affected by deletion. Only the tour configuration is removed.

Restoring archived tours

Restore an archived tour to make it active again. Click Restore in the tour's ... menu. After restoring, you can launch the tour again.